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Director, User Experience
SEP
Full Time Job
Job Responsibilities
*Ultimately accountable for the vision, strategy, and execution of the user experience and site architecture of kbb.com inline with brand, marketing and business objectives.
*Work closely with a group of key senior level executives to determine and support the most effective product strategy for kbb.com, including identifying brand appropriate, customer centric user experience and design solutions that deliver on our business goals, ensure site-wide consistency, provide a foundation for future enhancements and ensure our continued success.
*Lead the vision, strategy, and execution of the user experience and site architecture of kbb.com, taking a customer centric view to improve the user experience, and brand perception.
*Establish, optimize and manage user experience management methodologies, incorporating industry standard best practices and lessons learned on previous projects, and ensuring the team is inline with company wide project management methodologies.
*Provide guidance, insight and leadership to a team of Information Architects, including providing clear expectations, training, guidance, career growth opportunities and conflict resolution.
Required Skills, Attributes, & Education
*Bachelor of Arts degree in relevant discipline plus a minimum of 8 years of IA experience for an established, heavily trafficked, consumer facing web site or equivalent combination of education and experience.
*A minimum of 5 years of management experience, overseeing a successful IA team.
*Proven ability to lead and mentor a talented IA team and inspire team confidence and respect.
*Thorough understanding of best practices in web design and user interface/information architecture conventions.
*Strong knowledge of task and use-case analysis, heuristic analysis, and user personas.
*Strong understanding of online design, marketing and advertising.
*Experience with techniques in formal and informal usability testing.
How to Apply
Please send resumes to careers@kbb.com and reference the job title in the subject line of the e-mail. Interested candidates can also apply online at https://jobs-kbb.icims.com/jobs/1811/job.
* Please include a reference to FreshWebJobs when you apply for this job *